Toyota of Deerfield Reviews & Testimonials

Hear What Our Customers Have To Say

Brian and Bobby and the finance person I spoke to were all wonderful. It was a great experience. Thanks so much to all!
Sarah C Edwards

Bonnie Shafer s a pleasure to work with. She is knowledgeable and professional. I love my new car! :) 
Michelle L. , South Florida

Mitch ,South Florida

Nice salesmen...not "SHARKS" 
AJ ,South Florida

I was very satisfied with all levels of interaction I had with this dealership. It was professional and attentive without being pushy or obsequious. ... is a salesperson you can count on to do his best for a customer. It was his friendliness and competence that made me return to Toyota/Scion of Deerfield Beach rather than several other dealerships I visited. Financial transactions were handled in a way that was both personally and professionally satisfying. And I give kudos to Maria who handles customer relations. She is charming, witty and a pleasure to talk with, while, at the same time, giving me all the information I needed about my new Scion. 
John W.,South Florida

Thank you so much for your assistance in the purchase of my new 2010 Camry.  My husband and I have purchased many vehicles over the years, but this was, BY FAR, our best experience!  Your pleasant demeanor and your professional expertise and knowledge of Toyota vehicles made our entire experience a pleasure.  Even the financing portion of the sale was simplified.
 Thanks again for your obvious and genuine commitment of making the car-buying process a positive and enjoyable experience!
Diane K.,South Florida

I want to thank you for making our experience at your dealership so pleasant. ALL your staff was GREAT to work with. I am in sales myself and I know that the customer service is the MOST important part of sales. . Great customer service is hard to come by. I love my new 2010 Highlander!!! Thank you
Kristina A.

Bonnie Schaffer is a "Gold Star" sales rep. She delivered what I asked for an more! Go Bonnie!!!  
Dwight D.,South Florida

Thank you very much for the expeditious and professional way you handled the recall fixes for my Mom's 2010 Camry (Saturday) and for my 2010 Prius (today).
Larry R.,South Florida

I was very impressed with how everyone really did that little extra to make sure that both myself and my wife were happy.  
Even C.,South Florida

I lost the only key I had to my 02 Corolla. I brought the title in Sunday and your parts department made me to key lickety split-no fuss, no hassles. Very professional folks, thank you.
Jeff O.,South Florida

We really had a wonderful buying experience with Bonnie and DC. The atmosphere in the dealership is so much more pleasant and customer focused than in the past. Thank you!  
Pam B.,South Florida

Just wanted to tell you that I have a 2009 Prius and?my husband has a 2009 hybrid Camry. We have almost always had Toyotas and will continue to buy them. Thanks for backing us up.
Tracey F. ,South Florida

We felt very special because of the treatment we received. Everyone was so friendly and efficient that it was a pleasure buying a car at Deerfield Toyota. We love our new XD.
John L. ,South Florida

Bonnie Schafer is the BEST salesperson I have ever dealt with during a car purchase! We were very unsure as to what car would be the right choice for us and she was extremely knowledgeable of her product and patient with us during the decision making process.  
Pam R.,South Florida

I left your dealership with the exact car I wanted! Very happy with my experience. Your management was beyond helpful and made sure I left satisfied. 
Kimberly V.,South Florida

The guys at Toyota of Deerfield Beach were all very professional, friendly and helpful. They helped me get a great deal. My car is beautiful!! It's my 3rd RAV4, and 4th Toyota. I am confident that Toyota will take care of its current mechanical issues and get right back on top of the heap.  
Rachel B.,South Florida

My wife and me went for car shopping on Mar 18, 2010. The first stop we made was Toyota Scion at Deerfield Beach, Florida. Our original intent was to shop around and make comparisons about different makes and prices before we decided to purchase one. However, the warm welcome we received at that dealership, plus the professionalism shown by the people working there made us felt that it was the right place to purchase a car. We were glad we did that day, and very happily driving home with a new car.  
Sam H.,South Florida

I found the personnel and service at Toyota of Deerfield Beach a definite improvement from the former dealership at that location. Great place - great people.  
Catherine P.,South Florida

Raphael, Brian B., and Christian were wonderful and very helpful throughout the entire buying process. I will definitely recommend these guys to anyone who is looking to buy or lease a new car.  
Dennis S.,South Florida

Everything was excellent - the salesperson was great.  
Steven P.,South Florida

Christian U.,South Florida

Excellent sales experience.
Margaret T.,South Florida

Bonnie was great. Very patient and let me test-drive three different type Corollas. Third car, the "S" was boxed in. Even though I didn't push wanting to drive it,. Bonnie did a great job of jockeying the other car out of the way to let me experience the "S". Went with the LE, though I really have an appreciation for the "S". Bonnie was also very knowledgeable in being able to quickly identify differences between trim levels and giving prices among upgrades.  
Timothy G.,South Florida

Everything and everyone was wonderful!  
Stacy E.,South Florida

Worked with Bonnie Shaffer. She was very professional and nice.  
Michael C.,South Florida

Jennifer Hanley was the most helpful sales person I have ever dealt with! She was extremely knowledgeable about my Prius, and took the time to show me all the bells and whistles! She even made sure my Bluetooth was connected before I left the dealership. I will certainly be recommending her to friends and family.  I will be recommending everyone I know to shop at Toyota of Deerfield Beach, and to ask for this awesome team! The customer service at your dealership was top notch. Great job! Thanks Jenn!  Sincerely, Allana W.
Allana W.,South Florida

Very happy with the treatment I received from everyone involved. Especially Richard Jaquinta and Bonnie Shafer.  
Anne M.,South Florida

Jen Hanley was our sales person. she was professional, yet very relaxed as a sales person, which helped make the transaction much easier. I'm glad to have met her and look forward to seeing her again in the future.  
Joseph M.,South Florida

I must thank Bonnie and Bobby for their kindness and professionalism. They were very helpful. I will recommend Deerfield Toyota to my friends. Once again, thank you for a pleasant experience. I love my car. Sincerely, Naomi H.
Naomi H.,South Florida

The BEST vehicle purchase I have ever made. We were so impressed with our experience that I already put a letter in the mail to Mr. Maus. Will definitely be back and send referrals your way. 
Thomas G.,South Florida

 .... did a great job. 
Chris S.,South Fl

Bonnie the sales person was exceptionally efficient, friendly and accommodating. 
Bonnie K.,Central FL

Jen Hanley was our sales person. she was professional, yet very relaxed as a sales person, which helped make the transaction much easier. I'm glad to have met her and look forward to seeing her again in the future. 
Joseph M.,South Florida

My sales person Brian Blades and Finance person ... were excellent. I could not have had a better experience.They were attentive and found exactly what I was looking for. When I left dealership the person who discharged the vehicle made sure I knew how everything worked. I wished all my purchasing experiences were the same. 
Teresa C.,South Florida

We would like to give a special Thank You to Bonnie Shafer for all of her hard work and superior customer service. Bonnie made our purchasing experience enjoyable. From our very first phone call to the day following our purchase with a follow-up e-mail, Bonnie has made us feel like valued customers. She made herself available to us if we had any questions or concerns. Bonnie made us aware of other offers and accessories that were available to us. She was very knowledgeable of our new vehicle, making us feel confident when it came time to drive off the lot. We appreciate the time she took to make us feel welcomed and appreciated from the moment we walked in the dealership's doors. All of the associates who helped to finalize the sale were professional and friendly. We will buy our next Toyota from Toyota of Deerfield Beach. We look forward to working with Bonnie again in the future.
Dave S.,South Florida

I am very happy with my new car :)
Maria L.,South Florida

Everyone was very professional and listen to what you were interested in and not what they wanted to sale you. I highly recommend the staff at Toyota Scion in Deerfield Beach, Fl. As for the car the looks are appealing and I would be able to comment on the performance within 3 months. Sincerely Yours, Renee W
Renee W.,South Florida

Every one did a great job! Very friendly staff and environment. 
Marina L.,South Florida

Can't say enough about how much we appreciated Chris Klein's approach! We had just come from a "not so good" experience at another dealer and working with Chris was so easy and he was able to answer our questions. Bonnie was also a big help with her follow up and making sure all the loose ends were tied up. I would recommend both Chris Klein and Bonnie Shaefer. Rafeal was also a great help explaining how to use all the functionality of the 2010 Prius! It's obvious he loves the car and his enthusiasm is infectious! 
Toni C.,South Florida

I am so delighted that I bought my Scion XB from Deerfield Toyota. I use(d) to go to another dealership which was approximately 25 minutes from my home and there I have been a repeat customer. So, finding a dealership within a 5 - 8 minutes ride from my home is wonderful. The only way I can describe working with Deerfield Toyota is customer service at its finest. From the moment I received my first call to the moment I left, the care given in satisfying my needs in purchasing car was a "fantastic" experience. My sales consultant was Bonnie Shafer VanAlphen paid attention to the littlest detail. Bonnie went out of her way in helping to place in the proper car and I thank her for that. The process from first entering Deerfield Toyota to finishing and buying my Scion was long, but, as you met with each individual to move you through the process I felt like Deerfield Toyota was a big family and they were welcoming into this family. Would I purchase another car at Deerfield Toyota with the help of Bonnie, ABSOLUTELY! Would I recommend Deerfield Toyota, ABSOLUTELY. I commend they and thank them for being of service to me and helping me find the RIGHT CAR! 
Laurie R.,South Florida

This was the best car buying experience I've ever had. Bonnie worked hard to find exactly the right car for me at a price way lower than I expected. It was such a positive experience that my wife went back two days later to buy a Corolla for herself. We are definitely recommending Toyota and Bonnie to our friends! Thank you!
Anthony P.,South Florida

... was an excellent salesperson. It was a pleasure to deal with such professionals. 
Dennis F.,South Florida

My ASM ... was helpful, courteous and responsive. I will be a repeat customer.
Andrew B.,South Florida

Service rep ... was excellent. Not pandering -- just down to earth.
James T.,South Florida

I was in and out very quickly
Michael C.,South Florida

Kevin was helpful I hope that this will take care of the problems that I have been having with my New Car. Thank YOU
Beverly C,South Florida

always courteous and considerate
Francine S.,South Florida

It is always a pleasure to deal with Patrick Gabell. Always polite and helpful.
Mary B.,South Florida

Mario was very helpful!
Jon G.,South Florida

Very outstanding service. Fair and professional. I really see a difference from previous ownership. Patrick and ... are both outstanding.
Thomas C.,South Florida

love this place. ... are great
Paul T.,South Florida

..., Eddie, Tinting dept, Glenn parts All very cooperative good people
Cecilia T.,South Florida

I always receive great service at this dealership. Thank you.
Debbie C.,South Florida

Margaret L.,South Florida

... was absolutely awesome. He got us in and out in good time and at a reasonable price. A pleasure dealing with him.
Sandra C.,South Florida

Service representative Mario was excellent, very responsive to my problem/needs and was a gentleman throughout. I will ask for him again.
Anna K.,South Florida

Bonnie was my sales associate and she did an excellent job - everything about my sales went smoothly and as expected. Thanks Bonnie! 
Jackie B.,South Florida

They are a great team and was concerned about my purchase being the right thing for me. I know that if i have any problems, they will always be available. They've already proved that. Kudos to Toyota of Deerfield and especially Bonnie Schaefer and Brian Blades!! 
Tobe M. ,South Florida

Our sales person Bonnie did a great job!

Chris Klein was an excellent sales person to deal with - he listened well, paid attention, and never tried to force a decision! 
Winston Y.

The attention and care received from Chris Kelly was exceptional. If I have to rate him from 1 to 10, been 10 the best, I would give a solid 11. I went for one hr meeting with him "just to see what he has available" and ended buying the car that afternoon. It was raining "cats and dogs" and he went to the parking lot to bring the car for me to see it, even though I told him not to do it because of the rain. He got soaked.... but still with a big smile in his face. Scotty was very good too and he understood what I wanted and worked the deal to make me happy. If I need to buy another vehicle, definitely, I'll go with your dealer and with the team Chris Kelly-Scotty again. I am very satisfy with my experience and will recommend your dealer to my friends. 
Fanny P,

Bonnie Shafer was a joy to do business with .....she is a complete professional. I was very very impressed. 
John B,

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